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C.解決事例（お客様の声）
住まいのトラブルを効率的に解消するため、管理会社や弁護士に相談する前に行う３つ

2015.04.28

住まいのトラブルを効率的に解消するため、管理会社や弁護士に相談する前に行う３つ

担当相樂　喜一郎
C.解決事例（お客様の声）
注意, 隣人, 警察, 事件, 現状, 戸建て, 弁護士, 実家, 対処, トラブル, 原因, 騒音, 判例, 管理会社, 相談, 後悔, 問題, 失敗
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管理会社や弁護士にすぐに動いてもらうため、『録音や写真などの被害状況が明確に分かる証拠』や『警察に通報し、通報記録を残しておく』ことが重要です
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HOME > ３. 得するコラム > ３−３. よくある質問と回答 > 住まいのトラブルを効率的に解消するため、管理会社や弁護士に相談する前に行う３つ

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2015年4月28日

住まいのトラブルを効率的に解消するため、管理会社や弁護士に相談する前に行う３つ

このページの主な内容

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１．質問（トラブルや問題）

私は2階建てアパートの2階に住んでいたのに、まさかの下階からの騒音に悩まされていました。そのためまず、不動産屋に相談しました。すると不動産屋から大家に連絡が行き、大家が騒音主に直接注意をしに行ってくれました。しかし、全く改善せず。さらに、下階の方がご年配なので、あまり話が通じるかわからないとも言われ、我慢するしかないのかと怒り半分諦め半分で、出て行くことも検討しました。

２．銀行、弁護士、その他の回答アパートを探す場合には、騒音を立てかねない人が住んでいないか、例えば小さい子供がいて走り回りそうなのか、会社勤めの人が多くて日中は静かな物件なのか、そう言ったことも不動産屋で聞けそうなら聞いておいた方がいいと思います。

３．都庁（対策や注意点を確認する）
賃貸ホットラインの電話:03-5320-4958(9時から17時半まで)
売買、重要事項説明書に関しての電話：03-5320-5071

４．宅建協会（対策や注意点を確認する）１０－１５時
電話相談:03-5276-3110 　※会員専用の為、
リビングインの宅建登録番号の第９６３０７号を伝える”
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頂いたご相談は社内で共有し、４８時間以内に回答いたします。必要な場合には、弁護士や建築士などの専門家と相談し、連絡いたします。

なお、相談は無料です。費用が発生する場合には、事前に必ずご連絡いたします。
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過去に頂いたトラブル相談や質問は参考の為、こちらのページにまとめています。

*お名前やメールアドレス等を公開することはありません。

*４８時間以内に確認し、回答致します。

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電話でのご連絡は毎日８時～２３時

☎　０３－６８０９－１８０４

メールでのご相談はこちら
✉　info@livingin.co.jp

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*頂いたコメントを参考に、今後の活動を改善していきます。

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[av_testimonial_single src=’17374′ name=’相樂　喜一郎’ subtitle=’株式会社リビングイン　代表取締役’ link=” linktext=” av_uid=’av-6cxzrl’]
国立大学在学時、２０００年に学生起業に憧れ事業をスタート。２００３年に社会人になり、今まで８社の事業に関わるも失敗。大手証券、総合不動産会社を経て、２０１２年に再開発と住まい問題の解決をテーマとした不動産会社、リビングインを創り、個人のお客様を中心に賃貸・売買仲介やその管理を行い、現在に至る。特に、２０１５年以降「失敗を活かし、再現性の高い部屋探し」をモットーに活動し、８年間で３００室以上のお引っ越しをサポート。これまで、１８０件近い住まいのトラブルにも対応。

プライベートでは、１９９７年からこれまで、８回の引っ越しと１７回の自宅や投資用不動産の売買を経験し、部屋探しや住まいの問題の難しさを痛感。２０１１年の東日本大地震を経験し、家族ともっと一緒に居られる時間を作るため、不動産投資を開始。現在は株式投資で作った資金を生かし、東京２３区内の再開発にある不動産のみに投資し、資産を６億円、年間総収入６，０００万円まで拡大し、不況期でも現金化できる状態を保ち、運用中。１９７８年生まれ、趣味は読書と素潜り、フリーダイブ。

保有資格：不動産鑑定士補、宅地建物取引士、管理業務主任者、賃貸不動産経営管理士、ファイナンシャルプランナー２級、住宅ローンアドバイザー、防犯設備士、相続アドバイザー他
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有名私立大学卒業後、部品商社を経て、２０１１年より西東京、立川や吉祥寺エリアを中心に建物の工事・改修を行う。２０１３年より、相樂と共に不動産の売買、管理・賃貸仲介を始め、現在に至る。

ファイナンシャルプランナーとして、お客様の現状と将来の目標を基に毎月の収支をエクセルで整理し、部屋選びに関して、具体的にどのような数字やアクションをしていった方がいいか、提案しています。

２０１９年は茨城県の戸建てや板橋区の共同住宅などを仲介。同時に、東京渋谷区の民泊や麻布十番のシェアオフィス向けリノベーションやコンバージョン工事を行う。最近は、台風１５号や１９号に伴う火災保険の申請サポートやその後の改修工事を積極的に行う。

保有資格：宅地建物取引士、FP二級、防犯設備士、住宅ローンアドバイザー

馬場　紘司
株式会社リビングイン　共同代表
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写真付きなので、スマホやPCでも、引っ越しの手順や注意点がすぐに分かります。
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初めての一人暮らしを中心に、２，０００件超の失敗を基に、引っ越しを賢く学びます。
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最新の引っ越し事例とその考察。下見に行ったおすすめのマンションなども参考に。
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